Scalable 3PL Services for Growing New Zealand Brands
Pacificomm delivers flexible, reliable 3PL solutions to grow your business. Whether you're scaling ecommerce operations or streamlining supply chains, our expert team, integrated technologies, and international warehouse network provide seamless service tailored to your needs.
End-to-End 3PL Services
Outsourcing warehouse, order fulfilment, and distribution suits many businesses more than in-house storage, staff, and shipping. Pacificomm 3PL is growing New Zealand businesses as a dedicated third-party logistics partner, with an experienced supply chain management team focused solely on accuracy and efficiency. Worry less about logistics, so you can focus on growth. Not every 3PL provider delivers the same outcome. Choosing the right partner means faster dispatch, fewer errors, better carrier rates, and real-time visibility into stock and orders. At Pacificomm, our end-to-end 3PL services remove the risk of bottlenecks, covering every stage of fulfilment under one roof.
Empower your business growth with end-to-end third-party logistics. Here’s what we offer.
Warehousing
Secure, scalable storage across our Auckland, Melbourne, and Fiji-based warehouses, with bulk pallet racking and individual unit storage to suit your stock profile. As your volumes grow or fluctuate seasonally, storage scales with you, with no need to lease, fit out, or manage your own facility.
Shipping & Distribution
Reliable, cost-effective delivery across New Zealand, Australia, and Asia Pacific, backed by established carrier relationships ensuring competitive rates you couldn't secure alone. We manage dispatch scheduling, freight consolidation, and Trans-Tasman distribution to get orders to customers quickly and predictably.
Inventory Management
Real-time stock tracking and reporting give you full visibility into inventory levels, movement, and location at every stage. Our systems flag low stock, track batch and serial numbers, and generate the reporting you need to forecast demand accurately, avoid stockouts, and make confident purchasing decisions.
Returns Management
Efficient reverse logistics that turns returns from a cost centre into a smooth part of the customer experience. We handle the receipt, inspection, restocking, and disposal of returned goods, with clear reporting so you understand the reasons for returns and can act on them to protect margin.
Pick & Pack Fulfilment
Fast, accurate order processing tailored to ecommerce and retail workflows, from single-unit DTC orders to bulk B2B shipments. Our team handles kitting, custom packaging, and branded unboxing requirements, with quality checks at every step to keep error rates low and customer satisfaction high.
Air & Ocean Freight
As importer of record for many of our clients, we manage international freight by air and sea, handling customs compliance, certification, and safety standards so your goods clear without delays. From EXW and FCA air freight to FOB sea freight, we also offer manufacturer-to-market shipping for urgent, time-sensitive orders.
Each Pacificomm 3PL service integrates with your existing systems like Shopify and major inventory platforms to give you full visibility and control.
Talk to a
3PL Expert
Pacificomm 3PL provides commercial business solutions only. We do not provide personal shipping, household moving, or individual parcel services.
Ajay Sharma
New Ventures Director
Call Ajay +64 21 507 257
Vijay Sharma
Head of Development -
Pacificomm services
Call Vijay +64 21 655 615
Andrea Manley
Divisional Director
Logistics & Operations
Seamless 3PL Migration and Onboarding
Switching 3PL providers can feel daunting, but our proven transition management process takes the stress out of the switch. We work closely with your team to plan every step, ensuring your inventory, orders, and data move smoothly into our system. Our onboarding support is hands-on and thorough, so your operations stay uninterrupted and your customers don’t miss a beat.
Why Choose Pacificomm for Your 3PL Logistics?
Flexible & Scalable: No penalties for volume changes, services designed to grow with you
NZ-Owned with Global Reach: Kiwi values combined with trusted Trans-Tasman, Asia Pacific and international networks
Full-Service Logistics Under One Roof: Warehousing, fulfilment, transport, and freight, all integrated
Smart Technology: Advanced warehouse management systems and digital portals for real-time data
Partnership-Focused: Transparent communication and collaborative support every step of the way
Competitive Pricing: Efficiency and scale help us deliver quality service at great rates
Choosing the right 3PL partner is crucial to your business success. At Pacificomm, we combine Kiwi ingenuity with global experience to deliver flexible, scalable logistics solutions tailored to your needs. Our deep industry knowledge, cutting-edge technology, and customer-first approach mean you get a trusted partner invested in your growth.
Book a call with our team today to discuss how we can support your logistics needs.
3PL Pricing Built for Your Business
Pacificomm’s 3PL pricing is shaped by the specific mix of services your business needs. The costs associated with 3PL services depend on the volume and type of stock, ranging from small-parcel storage to bulk pallet space. Order volume and complexity will also affect price, from high-frequency ecommerce operations with kitting or customer packaging requirements to low-volume B2B bulk shipments. Shipping and distribution costs vary by destination, carrier, and delivery speed, particularly across Trans-Tasman and Asia Pacific routes. Seasonality and demand fluctuations, integration requirements with your existing platforms, and any value-added services like branded packaging or returns handling also play a role.
Every brand’s logistics needs differ, so we work with you to build a transparent, tailored quote rather than applying a generic rate card. You only pay for the services our business actually uses.
3PL Services for All
New Zealand’s Major Industries
Pacificomm partners with businesses across a wide range of sectors, from fast-growing ecommerce brands to established retailers and manufacturers. Whatever your product or scale, we tailor our warehousing, fulfilment, and distribution to fit the way your business actually operates.
Ecommerce & DTC brands
Retail
Manufacturing
Food & beverage
Beauty & skincare
Clothing & fashion
Startups scaling quickly
Multinational companies with complex logistics needs
Why Choose Pacificomm
for Your 3PL Logistics?
Pacificomm connects with hundreds of supply chain, ERP, and storefront platforms via API, file transfer, or web portal entry, giving you real-time visibility and control over every order, no matter how your business operates.
Shopify and major ecommerce platforms
API and EDI connectivity
Custom-built integrations for unique requirements
Warehouse Management, Transport Management & BI reporting
Real-time stock, incoming/outgoing goods, and consignment reporting
Full order traceability, from pick to delivery
Customer Testimonials
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![Logo for Booze & Barrels featuring green text, a wine bottle with a glass, and illustrations of barrels.]()
“Pacificomm helped us unify our NZ and AU fulfilment into one seamless system. Their Shopify integration and real-time inventory tracking gave us the control we needed and the flexibility during product launches has been a game-changer.”
Booze & Barrels
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![Black and white logo for Nature's Foods with the text in a curved arrangement.]()
At Nature’s Foods we strive to grow our brands. “Having a good third-party logistics partner assists growth and improves our customers’ experience. Pacificomm’s level of care is high and we find them great to work with. Our move to Pacificomm has been beneficial for our business and shifting there was easy and seamless. We would recommend Pacificomm as a third-party logistics provider.”
Nature’s Foods
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![The word 'RARE' in bold, black serif font on a light gray background.]()
“Pacificomm has been an invaluable partner for RAAIE, helping us streamline fulfilment across markets and giving us the confidence to scale internationally. Their team is proactive, responsive, and genuinely feels like an extension of our own business.”
RAAIE Skincare
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![DARKHORSE logo, Pacificomm 3pl customer]()
"I wanted to extend a thank you to yourself & the team, in particular Gerry, Leonie, Lichen & Dean. From our initial conversations to the final pallets being delivered, the whole team was so professional and made the process so smooth for us. Gerry in particular did an incredible job & was so great on comms."
Dark Horse
3PL Solutions Trusted by New Zealand’s Leading Brands
Pacificomm proudly supports a wide range of New Zealand’s fastest-growing businesses and established retailers. Our clients value our reliability, operational excellence, and transparent communication. From startups looking to scale quickly to multinational companies requiring complex logistics, we tailor our services to deliver consistent results and exceptional customer experiences every time.
Third-Party Logistics FAQs
3PL, or third-party logistics, means outsourcing your warehousing, inventory management, and order fulfilment to a specialist provider like Pacificomm. This helps you scale efficiently, reduce operational headaches, and improve delivery times without investing in your own infrastructure.
What is 3PL and how can it benefit my business?
1
How does Pacificomm handle integration with my existing systems
2
Yes, our 3PL services are designed to be flexible and scalable, adapting to your business growth or seasonal demand.
Can I scale my logistics services up or down with Pacificomm?
3
Yes, our 3PL services are designed to be flexible and scalable, adapting to your business growth or seasonal demand.
We have a proven onboarding process with hands-on support to ensure a smooth migration. Our team works closely with you to minimise downtime and maintain operational continuity from day one.
What support does Pacificomm provide during the transition to your services?
4
We use leading warehouse management systems and serialised tracking to provide end-to-end inventory visibility. Our rigorous quality control and continuous improvement culture reduce errors and improve delivery accuracy.
How does Pacificomm ensure inventory accuracy and order fulfilment quality?
5
We partner with all businesses, specialising across e-commerce, retail and manufacturing sectors, from startups to large enterprises. Our solutions are tailored to meet diverse logistics needs with a focus on reliability and growth support.
What types of businesses does Pacificomm work with?
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About Pacificomm
Pacificomm is a proudly New Zealand-owned 3PL and 4PL provider, operating across New Zealand, Australia and Asia Pacific. We deliver end-to-end logistics solutions across international freight, warehousing, transport, and ecommerce fulfilment. With advanced technology, scalable services, and a partnership-focused approach, Pacificomm empowers businesses to grow confidently while simplifying complex supply chains.
General
Enquiries
For all general enquiries, please complete our general enquiries form and a member of our team will be in touch directly.
General Enquiries
Please Call +64 21 860 733
Delivery
Enquiries
For information on all delivered and expected deliveries, please complete the Delivery Enquiry Form and a member of our customer service team will be in touch.
Delivery Enquiries
Please Call +64 21 860 733