Pick & Pack Services
Efficient Order Fulfilment That Delivers Accuracy, Speed and Customer Satisfaction
A Value-Added Extension of Your Team
Whether you're managing ecommerce orders, wholesale distribution, retail replenishment or subscription-based shipments, our pick and pack services make sure every order is picked accurately, packed properly and out the door on time.
Our fulfilment team works as part of your supply chain rather than alongside it, handling everything from inventory storage through to dispatch, so growing order volumes don't mean growing your own warehouse headcount.
What Are Pick & Pack Services?
Pick and pack is the process of selecting products from warehouse inventory, packing them for shipment, and preparing them for delivery to customers, retailers or distribution centres.
We run pick and pack operations from our Auckland and Melbourne warehouses, with a support office in Fiji, giving orders a direct path to customers across New Zealand, Australia and the Pacific. That covers ecommerce fulfilment, retail distribution, wholesale orders, marketplace fulfilment, subscription box fulfilment and multi-channel fulfilment, all from the same integrated network.
Ecommerce fulfilment
Retail distribution
Wholesale orders
Marketplace fulfilment
Subscription box fulfilment
Multi-channel fulfilment
Ecommerce fulfilment Retail distribution Wholesale orders Marketplace fulfilment Subscription box fulfilment Multi-channel fulfilment
How Our Pick & Pack Process Works
Receive and Store - Inbound stock is received, checked and stored in our warehouse management system.
Order Received - Orders sync automatically from your ecommerce platform or order management system.
Pick and Pack - Orders are picked, packed to spec and checked before they leave the building.
Dispatch and Track - Orders go out through our freight network with tracking attached.
Our Pick & Pack Capabilities
Single Item Fulfilment
Efficient handling of individual customer orders with fast dispatch times, built for the volume and pace of direct-to-customer ecommerce.
B2B Order Processing
Bulk order fulfilment for wholesalers, distributors and commercial customers, handling larger unit counts without slowing down standard dispatch times.
Multi-Line Orders
Accurate picking and packing of complex orders containing multiple SKUs, checked line by line before an order leaves the warehouse.
Subscription Fulfilment
Assembly and dispatch of recurring subscription-based orders, timed to hit the same delivery window each cycle.
Retail Distribution
Preparation of store-ready shipments for retail networks and distribution centres, packed to each retailer's receiving requirements.
Ecommerce Integration
Connected to major ecommerce platforms and order management systems, plus 12+ NZ and Australian marketplaces including Amazon and JB Hi-Fi, so orders flow through without manual entry.
Why Choose Pacificomm for Pick & Pack?
Inventory Accuracy
Real-time visibility into stock levels, built on warehouse processes and technology rather than end-of-day stocktakes.
Fast Dispatch
Orders move through picking and packing quickly, so delivery timeframes stay predictable for your customers.
Flexible Operations
Shipping 100 orders a month or 100,000, our pick and pack service in Auckland and multi-location network scales with you. We can scale from low to high order volumes.
National, Trans-Tasman and Pacific Reach
Integrated freight covers New Zealand, Australia and the Pacific Islands, with a support office in Fiji. Backed by Customs Controlled Area and Regulated Air Cargo Agent certification for smoother cross-border movement.
Industries We Support
Health & Supplements
FMCG
Consumer Goods
Electronics
Retail
Ecommerce Brands
Beauty & Personal Care
Industrial Products
Frequently Asked Questions
What are pick and pack services?
1
Pick and pack covers selecting products from inventory, packing them to spec, and preparing them for delivery to customers, retailers or distribution centres.
What's the difference between pick and pack and a full 3PL?
2
Pick and pack is one part of a broader 3PL offering, which also covers warehousing, kitting, co-packing and freight under one contract.
Can Pacificomm integrate with our ecommerce platform?
3
Yes. We connect with leading ecommerce and order management systems, along with 12+ NZ and Australian marketplaces.
Can you manage seasonal order spikes?
4
Yes. Our warehousing and fulfilment operations are built to flex as order volumes rise, without a long lead-in to scale up.
Do you ship to Australia and the Pacific Islands?
5
Yes, through our Melbourne warehouse and Fiji support office, backed by Customs Controlled Area and MPI Transitional Facility approval for imported and exported goods.
Do you provide inventory reporting?
6
Yes. You get visibility and reporting across inventory and order activity through our warehouse management system.
How do I get started with a pick and pack company in New Zealand?
7
Talk to our team about your order volumes, platforms and delivery locations, and we'll scope the fulfilment setup from there.
Ready to Improve Your Fulfilment Operations?
Partner with Pacificomm for reliable, scalable pick and pack services that help your business deliver a better customer experience.